The past year has been the “rise of the photo” with sites like Pinterest and Instagram skyrocketing in popularity. Many companies are still debating whether Instagram is a place they should be spending time. For some organizations, it’s a no brainer, like restaurants and retail, because of the compelling pictures that may drive people into…
3 Brands That Took Listening to the Next Level to Win Over Customers
February 26, 2013As social media has progressed and incorporated into how most companies run their business, there is still a lack of those who have fully embraced it not just to manage their customer service and market their product, but to make changes within the organization. Stats are all over the place in regards to how many…
Fandom’s Magic Castle Unicorn Error Page
January 31, 2013Remember when the fail whale made history? Ever since I have become obsessed with funny error messages and have kept a log of them here on the blog for a few years now. They are a trivial thing when it comes to a brand’s website design until you are surprised by one that is simply…
How to Turn Holiday Shoppers into Loyal Fans
November 14, 2012Marketing messages and competition is high every holiday season, and customers have a lot of choices on where to spend their dollars. Cutting through the clutter with solid messaging and offers is crucial in building relationships and developing strong brand loyalists. How you do this can result in fans doing your marketing for you and…
Social Brands Just Wanna Have Fun: 6 Entertaining Error Messages
February 22, 2012The Creative Conversations series explores methods of communicating creatively, yet conversationally. This week, professional copywriter Anne McColl shares her secrets for crafting conversational copy for social media and beyond. Anne has worked with the likes of Turbo Tax, Bumble Bee Foods, WD-40 and Cricket Wireless to find the right words to tell their story and…
A List of the Best Social Brands and Platforms
October 28, 2011There’s more to social marketing than Facebook and Twitter. There is a universe of online platforms that crop up just as quickly as they die. Here’s are a few of our favorite online brands and platforms. Some of them we couldn’t live without. What are yours?
Uncovering Hidden Audiences For More Profitable Communications
October 7, 2011Have you neglected key audience segments in your brand communications? It’s a good time to consider who your audiences are and how you can connect with them. Whether through social media or email marketing, or a special section tailored just for them on your website; there’s a place for all of your brand stakeholders in your next content strategy. [Audience Map Graphic]