Social Media News

What Gmail Priority Means to Your Email Marketing

[youtube=http://www.youtube.com/watch?v=5nt3gE9dGHQ&color1=0xb1b1b1&color2=0xd0d0d0&hl=en_US&feature=player_embedded&fs=1] Prediction: as Gmail Priority adoption goes up, open rates go down Email marketing is about to get ugly. While email is the most widely used tool online it’s over saturated, overwhelming, and ***NOISY***. The smart people at Google have done it again. They cut through the noise by prioritizing messages in your inbox. You…

September 21, 2010
Content Marketing

The New Digg Fail “Wagon” Charms Its Way Through Glitches

I’ve had my NEW Digg beta account in place for months after hearing the big announcement at the Diggnation SXSW party. (I have video I’ve procrastinating on posting I will do it soon I promise). The truth is I am intrigued but I just haven’t had time to, well, dig around it. As the shiny,…

September 7, 2010
Social Marketing Strategy

What Facebook Locations Mean to Your Business

LBS marketing is heating up with Facebook’s roll out of a Locations feature last week. Will be an application killer? Not yet, the application still lacks the reward system Foursquare thrive on, the venue ratings and reviews that feed the hungry Yelper’s ego, and the playful features of Gowalla. What it does mean is LBS…

August 24, 2010
Twitter for Business
Twitter For Business

Psychological Insights to Twitter

The PsyBlog article Twitter: 10 Psychological Insights provides a view into why people are using Twitter. The findings are not so surprising if you’ve been riding the Twitter train, believe me you’ll relate. Here are three the findings I found most interesting as a user and a marketer. “Most tweets are babble…What they call ‘pointless…

August 17, 2010
Facebook For Business

Personal Relationships Matter in Ad recall

New data on Facebook advertising was featured in today’s WSJ article Facebook Touts Selling Power of Friends. The latest ComScore study shows that Facebook is exceeding long standing contenders Yahoo, Microsoft sites, AOL and Fox Interactive in ad impressions. Shooting through the roof in Q1 2010. What makes Facebook even more appealing than “traditional digital”…

July 8, 2010
Social Marketing Strategy

Three Ways To Market Using Location Based Services (LBS)

LBS (location based services) is the next wave in customer engagement. When considering LBS platforms the more familiar ones might be Foursquare, Yelp and Gowalla. Less familiar and yet more promising are apps like Point Inside. Here are three ways brands can use LBS in their marketing mix. Loyalty Check-ins are another way brands can track customer…

June 29, 2010
Community Management

Five Best Practices For Responding Negative Customer Feedback

  It’s a great question that came up over dinner with a few of my business owner friends. When customers express their opinions on Yelp or Twitter and other networks, who within your organization should respond to negative comments? Should it be the owner, the manager, PR, the marketing department? My answer is simple. A…

June 22, 2010